Did system restore but now missing files

Question

On 12/18 I did a system restore. Everything seemed to be fine but now I noticed a bunch of files have either been moved and I cannot find them or they have been removed completely. How did this happen if when the system restore program starts it states that it is safe for emails, files, etc.

I would like to know if they haven't been deleted, where are they? Is it possible to do a system restore somewhere else other than through Accessories-System Tools? I remember doing a system restore on a different computer a long time ago hitting F8? Thanks.

ejn63 · Answer

It sounds like some of the missing files may have been spyware or other parasitic software. Exactly what files are missing?

ampd11 · Answer

Yes - everything is up-to-date. Also, would doing a spyware scan help me find the files? Why do you ask about spayware? Thanks!

ejn63 · Answer

Is Windows up to date on critical patches? Current, real-time antivirus and firewall software installed and running? Have you scanned for spyware?

ampd11 · Answer

Like that - 'spayware'? Sorry about that, didn't spell check.

ampd11 · Answer

A Word file, and a few wav, winamp & mp3 files - files that my husband had in a file and used every day

patchsassy · Answer

Where were the original files located prior to the restore? Mike

ampd11 · Answer

There were stored in a file that is on the desktop - that was the only folder to 'disappear'.

ampd11 · Answer

I've done that and they didn't come back. Is there away to restore the sytem to an earlier date by hitting F8 when the computer first turns?

patchsassy · Answer

Try restoring back to where it was on the desktop (you can 'undo' restore points). Then put it in your 'My Documents' folder or back it up on floppy or cd. Mike

patchsassy · Answer

There's a 'last known good configuration' option after F8 but I doubt that will work. If you know the name of the file,  try searching for it after restoring your system back to the original state. What you don't want to do is add software and/or programs or defrag while you're attempting to locate this folder. Mike If it's really critical, there are companies that specialize in data recovery.

Locked Topics – Desktops General

Did system restore but now missing files

Was this post helpful?