disable content advisor

I cannot figure out what has caused the content advisor to switch on. However everytime I disable it it won't "stick" it goes back to being enabled with 0 ability to view websites. When I go to my aol email account I cannot read the mail etc. I can only get to the internet by bringing up aol then going to internet explorer and physically disabling the advisor for each website I visit. Can anyone help. I have tried to disable it every way I can imagine...