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August 6th, 2009 23:00

G2410 24" monitor compatability w/ Dimention E310

​My new Dell G2410 24" flat panel monitor has 1920x1080 res, when I pluged it to Dimension E310 desktop it gave me a stretched image. The display Properties allow a max of 1400x1050 screen resolution. I updated the drivers for the graphics card (Intel 82915G/GV/910 GL Express Chipset Family), and for the new Monitor but that did not help. ​

​the Monitor type shown under (The Display Properties-Settings-Advanced-Monitor) is "Dell G2410 (Analog)", when I connected the old CRT monitor back, the display settings shows Monitor Type as (default Monitor) and it allowed me to set the screen resolution to 1920x1080!​

​I thought of changing/adding a more powerful graphics card, but all the ones in the market, and the ones recommended by Dell for Dimensin E310 require a min 300w power supply, my desktop supplies only 230w.It seems that is not an option, right?​

​Anyone has a thought how to fix this settings problem? Should I return the 24" widescreen monitor and get a smaller one as 19" flat panel with 1440x900 resolution?​

​Thanks​

4 Posts

August 7th, 2009 07:00

I just went through this with my E310 and a 23" Samsung monitor. The best setting on my monitor, which is also a 1920x1080, is the 1280x768 resolution setting so try that first.

I just tried the Diamond S9250 card and was very disapointed so it's going back and I'm sticking with 1280x768 which works fine watching Netflix streaming movies.

 

3 Posts

August 18th, 2009 20:00

Just got the G2410. I have the very same problem like described above with my Optiplex GX280 - the max resolution of 1400x1050 is selectable in the OS (Win7 32 bit). My GX280 apparently has the same video chip as described above (Intel 910/915). Tried to download drivers from Dell, Intel nothing helped. The Intel driver in the System info lists "1920 by 1080 (60 Hz)" as monitor supported mode, but does not offer such resolution. 

Dell - please help!

Thanks!

9 Legend

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33.3K Posts

August 19th, 2009 07:00

If the monitor is not correctly indentified and the appropriate drivers loaded by Windows (most monitors do no have a separate driver disc) you won't be able to select certain resolutions even though the video card supports them. 

This is primarily a (non Dell employee) users helping users forum so asking for Dell's help here usually is a waste of time.  However, if the Video, as supplied by Dell, in the PC meets their published specs rarely will they do any driver updates (if it can even be upgraded).

1 Rookie

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122 Posts

August 19th, 2009 14:00

These troubles are caused by limitations in the Intel drivers. To get the monitor to work at its native resolution, the only solution is to disable onboard graphics and install a discrete and up-to-date ATI or NVidia videocard with the latest drivers.

3 Posts

August 20th, 2009 21:00

Just got the NVIDIA GeForce 7200 and it works like a charm even with the Windows WDDM driver. :emotion-1:

Thanks!

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