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25440
August 18th, 2002 05:00
how to remove virus: JS.Exception.Exploit
Hello, a have a virus called "JS.Exception.Exploit , I keep my Internet Norton Security updated & window update.
When Norton did the automatic scan it found the infected virus , but cannot repair, so it kept it in quarantine, and then later I deleted it. Will that being done does the virus be completely gone?, and how do I check my computer registry to see if is hiding there?
When Norton did the automatic scan it found the infected virus , but cannot repair, so it kept it in quarantine, and then later I deleted it. Will that being done does the virus be completely gone?, and how do I check my computer registry to see if is hiding there?
No Events found!
volcano11
2 Intern
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28K Posts
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August 18th, 2002 05:00
Steve
sdaisy824
3 Posts
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August 18th, 2002 06:00
volcano11 wrote:
- It sounds like Norton did its job. If you run
- another full system scan and it finds nothing, then
- you are clear.
-
- Steve
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-
llbandit
515 Posts
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August 18th, 2002 13:00
You can use this link to do further checking if you would like, but I’m inclined to agree with Steve that Norton did what it was supposed to do and caught the bug before it got set up to do any harm.
http://securityresponse.symantec.com/avcenter/venc/data/js.exception.exploit.html
sdaisy824
3 Posts
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August 18th, 2002 13:00
llbandit wrote:
- Sdaisy824
-
- You can use this link to do further checking if you
- would like, but I’m inclined to agree with Steve
- that Norton did what it was supposed to do and
- caught the bug before it got set up to do any harm.
-
-
- href="http://securityresponse.symantec.com/avcente
- r/venc/data/js.exception.exploit.html"
- target=_blank>http://securityresponse.symantec.com
- /avcenter/venc/data/js.exception.exploit.html
-
-
-
-
-
- John
-
-
volcano11
2 Intern
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28K Posts
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November 28th, 2002 02:00
If, after deleting the temporary internet files, a full system scan did not find the virus, then it you have gotten rid of the virus and have nothing to worry about. There is no need to do a System Restore.
Steve
thugnagel
14 Posts
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November 28th, 2002 02:00
thugnagel
14 Posts
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November 28th, 2002 03:00
volcano11
2 Intern
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28K Posts
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November 28th, 2002 04:00
I'm sorry, but I don't really understand what you are saying. Could you please try to be a bit more clear on exactly what is happening. You say your computer "runs good", but the "windows welcome screen doesnt come" - what does that mean? Can you or can't you get into Windows?
Steve
thugnagel
14 Posts
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November 28th, 2002 18:00
Im sayin that I could get to windows but the blue windows xp welcome screen doesnt come. It goes to windows by this box called log on to windows and has user name and password options so I could go to windows. After I got the virus its been doing that.
volcano11
2 Intern
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28K Posts
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November 28th, 2002 20:00
Alright, perhaps it's time to do a System Restore back to a date before you got the virus. See if you can boot into Safe Mode and do a System Restore. Instructions for booting into Safe Mode can be found at:
http://www.symantec.com/techsupp/kbdocs/tsgeninfo.nsf/2001052409420406.html
Steve
thugnagel
14 Posts
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November 29th, 2002 20:00
rustymt
292 Posts
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November 30th, 2002 06:00
thugnagel
I noticed you asked if you should do a restore,,,,,,If you have windows me,,,,you should go to the Norton site and do an online activeX scan.Your Norton software can not scan files in the windows me "restore utility". The online scan does.
If you do have windows Me,,, you will then be sure it wasnt saved to restore files.,,,,,,,,,,,,,,,,,,,,,IF the virus
is found by the online scan,,,,,,,it will need to be mannually deleted in restored files. Restoring will not get rid of it.
Regards
rustymt
thugnagel
14 Posts
0
November 30th, 2002 22:00
thx for tht comment and it didnt find it online so it wil be safe to do restore.