Image file errors

Thought I'd mention I run on a dimension 4100 and Windows ME!

Thanks,
Heidi Wells
nowandzenbathwo wrote:
- I hope that SOMEBODY can help me with this problem!
- Everytime I work with an image file I get the
- following error message and a lock up.
-
- ERROR:0E:187:BFF8E64B
-
- I have done the following things to try and fix this
- or find out the problem (which seems to be many!)
-
- I first did a system restore. It worked for a short
- time and then went back to doing this.
-
- I've upgraded my virus signitures and ran a scan
- (Nortons) NOthing there
-
- I deleted all offline content, history and cookies
- in the internet options---this worked too for about
- an hour or so.
-
- I looked in add/remove hardware and it said:
- PCI Multimedia Video Device---driver not
- installed.....couldn't find a driver on any of my
- back up CDroms from Dell
-
- I ran the resolution assistant and found problems
- with the following things using the diagnostics in
- devices
-
- PCMCIA----missing or corrupt .ini file
- SMART drive ----missing or corrupt .ini file
- EXTENDED SMART drive---missing or corrupt .ini. file
-
- When I try and hook up with the Dell technical
- support with the resolution assistant I get this
- error message:
-
- Details: (SimplePages.cpp:565) (CmdLayer.cpp:354)
- Failed to escalate incident [145466831.1@Twells].
- Error = 33
-
-


nowandzenbathwo wrote:
- I hope that SOMEBODY can help me with this problem!
- Everytime I work with an image file I get the
- following error message and a lock up.
-
- ERROR:0E:187:BFF8E64B
-
- I have done the following things to try and fix this
- or find out the problem (which seems to be many!)
-
- I first did a system restore. It worked for a short
- time and then went back to doing this.
-
- I've upgraded my virus signitures and ran a scan
- (Nortons) NOthing there
-
- I deleted all offline content, history and cookies
- in the internet options---this worked too for about
- an hour or so.
-
- I looked in add/remove hardware and it said:
- PCI Multimedia Video Device---driver not
- installed.....couldn't find a driver on any of my
- back up CDroms from Dell
-
- I ran the resolution assistant and found problems
- with the following things using the diagnostics in
- devices
-
- PCMCIA----missing or corrupt .ini file
- SMART drive ----missing or corrupt .ini file
- EXTENDED SMART drive---missing or corrupt .ini. file
-
- When I try and hook up with the Dell technical
- support with the resolution assistant I get this
- error message:
-
- Details: (SimplePages.cpp:565) (CmdLayer.cpp:354)
- Failed to escalate incident [145466831.1@Twells].
- Error = 33
-
-


nowandzenbathwo wrote:
- I hope that SOMEBODY can help me with this problem!
- Everytime I work with an image file I get the
- following error message and a lock up.
-
- ERROR:0E:187:BFF8E64B
-
- I have done the following things to try and fix this
- or find out the problem (which seems to be many!)
-
- I first did a system restore. It worked for a short
- time and then went back to doing this.
-
- I've upgraded my virus signitures and ran a scan
- (Nortons) NOthing there
-
- I deleted all offline content, history and cookies
- in the internet options---this worked too for about
- an hour or so.
-
- I looked in add/remove hardware and it said:
- PCI Multimedia Video Device---driver not
- installed.....couldn't find a driver on any of my
- back up CDroms from Dell
-
- I ran the resolution assistant and found problems
- with the following things using the diagnostics in
- devices
-
- PCMCIA----missing or corrupt .ini file
- SMART drive ----missing or corrupt .ini file
- EXTENDED SMART drive---missing or corrupt .ini. file
-
- When I try and hook up with the Dell technical
- support with the resolution assistant I get this
- error message:
-
- Details: (SimplePages.cpp:565) (CmdLayer.cpp:354)
- Failed to escalate incident [145466831.1@Twells].
- Error = 33
-
-


nowandzenbathwo wrote:
- I hope that SOMEBODY can help me with this problem!
- Everytime I work with an image file I get the
- following error message and a lock up.
-
- ERROR:0E:187:BFF8E64B
-
- I have done the following things to try and fix this
- or find out the problem (which seems to be many!)
-
- I first did a system restore. It worked for a short
- time and then went back to doing this.
-
- I've upgraded my virus signitures and ran a scan
- (Nortons) NOthing there
-
- I deleted all offline content, history and cookies
- in the internet options---this worked too for about
- an hour or so.
-
- I looked in add/remove hardware and it said:
- PCI Multimedia Video Device---driver not
- installed.....couldn't find a driver on any of my
- back up CDroms from Dell
-
- I ran the resolution assistant and found problems
- with the following things using the diagnostics in
- devices
-
- PCMCIA----missing or corrupt .ini file
- SMART drive ----missing or corrupt .ini file
- EXTENDED SMART drive---missing or corrupt .ini. file
-
- When I try and hook up with the Dell technical
- support with the resolution assistant I get this
- error message:
-
- Details: (SimplePages.cpp:565) (CmdLayer.cpp:354)
- Failed to escalate incident [145466831.1@Twells].
- Error = 33
-
-