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December 13th, 2015 15:00

Inspiron 7459 Crashes In Sleep Mode

Hi Everybody,

I have a brand new Inspiron 24 7000 Series (Model 7459) with Windows 10. After an hour or so in sleep mode, the computer crashes.

Also, if I put it in sleep mode and awaken it in a few minutes, the computer comes back with the spacebar key stuck (the cursor flies across Notepad) and when I try to click the Windows start icon, it only opens the Cortana menu. After a few minutes this behavior stops and every functions normally.

Any ideas?

Regards

June 22nd, 2017 19:00

Thanks very much chripou!!! This fixed my computer.  It has not shut off on its own for 2 weeks now.  I have had this problem since it was delivered in April 2016.  I had left the cord on the power supply as it was shipped because I did not need the long length.

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