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October 29th, 2003 01:00

max resolution lower with updated driver

i tried to install the monitor driver for the Dell e773c monitor. the max resolution used to be 1280x1024 and it changed to 1152x864. i had to uninstall the driver for my max res. to go back up. I know how chose the right driver because it said Dell e773c monitor driver when i downloaded it and that's what i have. what's the deal here?

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October 29th, 2003 12:00

nathanhuth,

Welcome to the Dell Community Forum (DCF).
Reload the driver but try changing the refresh rate to see if you can get 1280x1024.

October 30th, 2003 20:00

checked the refresh rate on the monitor drier and it defaulted it to 75 Hz and you cannot change it. the previous refresh rate was 60 Hz that could go all the way up to 1280x1024 before i installed the driver.

575 Posts

October 30th, 2003 23:00

nathanhurth:

I don't know what brand of video card you have, but if have an ATi Radeon and have the Catalyst 3.8 drivers installed, you may want to uninstall them, install the 3.7's (using the instructions in ChrisM's FAQ) and then load the new monitor drivers.

2 Intern

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454 Posts

October 31st, 2003 10:00

ortleeb just a question. Did you go back to version 3.8? Last Sat I decided to go back to 3.7 and had all kinds of problems so I installed 3.8 again. There is 1 thing I don't understand. When I look at my cookies there is an ATI cookie even though I didn't go to their site. I delete it but the next day it comes back. Do you know why?

take care...............ty

 

 

Message Edited by delta7000 on 10-31-2003 07:09 AM

575 Posts

October 31st, 2003 11:00

ty:

I still have the 3.7's. My card is performing well (my AquaMark3 score is actually slightly better with them) and the 3.9's will probably be coming out in the next several weeks. What kind of problems did you have with them?

As for the cookie, I don't know why its there. I'm not at the machine in my sig right now to see if I have it but from what you described it sounds like it comes included with the driver package and loads each time the drivers load. You may want to email ATi and ask them about this.

2 Intern

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454 Posts

November 1st, 2003 14:00

I have a cable connection and was having problems. I usually have download speeds around 3000 but was experiencing very erratic downloads around 400. The cable company just left after replacing my modem and things are back to normal. I blame my problems with trying to install 3.7 on that. I'm going to stay with 3.8 untill 3.9 comes out. I still get that cookie "ati" showing up. Wonder what it is?

take care...............ty

2 Intern

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454 Posts

November 1st, 2003 17:00

I don't think the driver download affected the cable but just the reverse. I never thought about contacting ATI but now I will. Thanks for the suggestion. I will let you know.

ty

575 Posts

November 1st, 2003 17:00

ty:

I remember reading a couple of posts in another forum (I think it was Rage3d) about a connection slow-down after installing drivers but I can't remember if it was the 3.7's or the 3.8's. Maybe its just a coincidence. Anyway, I'm interested to see what ATi has to say about their cookie.

2 Intern

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454 Posts

November 1st, 2003 17:00

I just sent them an email from their customer support site. You may be right about the cable modem. The cable tech who came over said Adelphia is in the midst of updating their whole system. Also, some customers were having problems with the com21 modem and so he installed a terayon modem. So far it's excellent. I'm averaging  2800 download. I'll let you know what ATI's response is.

ty

575 Posts

November 1st, 2003 17:00

I have adelphia with the Surfboard SB 3100 modem and I get about 1100 downstream which is as good as I ever get. 2800 is really fast. Maybe I should give adelphia a call.

Later,

ortleeb

575 Posts

November 1st, 2003 17:00

ty:

I wonder how it could have affected your cable modem? Does the cable company have any idea? BTW, I don't have the ATi cookie. Maybe it only comes packaged with 3.8's. Did you contact ATi about it?

575 Posts

November 1st, 2003 18:00

Wow. I just tested the connection at dslreports and got 2262 downstream. It was 1100 an hour ago. Guess there was some slow-down in the system.

Message Edited by ortleeb on 11-01-2003 03:23 PM

575 Posts

November 1st, 2003 21:00

ty:

I posted re the ATi cookie in another forum and I got this from another 3.8 user:

Running 3.8s -

Has an ATi cookie from the site, deleted it, restarted and nothing else appeared so it must be a fluke.

Could be from him having a shortcut to the ATi site somewhere that he has accessed, or even a link on the IE links bar.

You might want to check this out.

2 Intern

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454 Posts

November 1st, 2003 23:00

Thanks ortleeb. I just did a search for it and it and it does not show up. It's not there now under cookies but when I get off the computer I'll see if it came back. I wonder if it has any thing to do with my bad install? Also after I installed the update I got the pop up saying do I want to register ( I don't remember what)  at ATI. Since I don't think you have to register downloads I clicked cancel. Maybe it has some thing to do with that.

I can't believe how great this new modem is. My connection is very stable and download speeds are very consistent. With the other modem I could check 3 times in a row and vary by 1500k. Do you ever go to the Adelphia site on broadband reports.com? Here is the link.

http://www.dslreports.com/forum/adelphia

take care................ty

575 Posts

November 2nd, 2003 02:00

Every time I've installed new ATi drivers I've gotten the registration pop-up. Thanks for the link. I don't check my speeds very often but I'm going to over the next couple of days to see how consistent they are.

ortleeb

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