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10702
January 11th, 2012 10:00
missing drivers driver
dell dimension e510 win xp sp2 (will be sp3 if i can fix this prob)
so after weeks of agita putting in a new hdd and installing a clean copy of win xp sp2, i try to go online and long story short: the device manager as big yellow question marks on:
ethernet controller
pci device
pci simple commuincations conrtoller
sim bus controller
i think that means there are missing drivers
the win xp disk does not have them and all the online sources say that they are mother board divers and it's the comp company that provides the.
please, where can i find them?
thank you in advance for your help
(ps: i just looked in my device manager on my old hdd (the one i am using now) because i thought i mis-wrote " sim bus controller" {bad handwriting... heh.} and found "intel(R) PRO/100VE Network Connection" in the network tab.)
is that the one i should install?
Mary G
6 Operator
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20.1K Posts
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January 11th, 2012 10:00
Check out if you installed the drivers in the proper order-- support.dell.com/.../driver_install_order
Missing the Desktop System Software and/or chipset driver which must both be installed first is usually the reason for drivers that are missing after a reinstall of XP--especially network drivers.
speedstep
11 Legend
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47K Posts
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January 11th, 2012 11:00
sm bus controller This means chipset driver wasn't installed.
Chipset Software Installation Utility
http://ftp.us.dell.com/chipset/R114566.EXE
R114566.EXE
ethernet controller (this one is basic but requires chipset to be installed FIRST.)
Intel-(R) PRO/100 VE Network Connection
http://ftp.us.dell.com/network/R105478.EXE
R105478.EXE
pci device (This could be the onboard audio)
SIGMATEL-STAC 92XX C-Major HD Audio
http://ftp.us.dell.com/audio/R114282.EXE
R114282.EXE
pci simple commuincations conrtoller (This can be a modem or Intel Vpro)
http://ftp.us.dell.com/comm/R133743.EXE
http://ftp.us.dell.com/comm/R73044.EXE
dool750
21 Posts
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January 16th, 2012 14:00
sorry for the delay! nasty infection kept me in bed all weekend. i saw the doctor today. got the pills now. so, should be less of a no show.
THANKS FOR THE HELP!
@speedstep:
is the order listed in your reply, the order i should install them?
eg:
1. Chipset Software Installation Utility
2. Intel-(R) PRO/100 VE Network Connection
3. SIGMATEL-STAC 92XX C-Major HD Audio
4. Intel-537E,v.9X,PCI,Modem
5. Conexant-D850 56K V.9X PCI DF Modem ULD
i have to double check... these are the missing drivers for the dimension e510?
now i will go offline, reboot in to new hdd and see if i gave the right info...
seriously, thanks again.
dool750
21 Posts
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January 16th, 2012 15:00
yep .. what i posted is exactly what the device manager in my new install tells me is missing:
ethernet controller
pci device
pci simple communications controller
sm bus controller
have i said "thank you"?