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47067

September 27th, 2012 14:00

Optiplex 740 keyboard failure. Cannot boot into OS?

I have an Optiplex 740 and after a recent bios update its been running fine, but from the last month it started showing keyboard failure message. Sometimes it booted into the OS with everything working fine, but for the last 2 weeks I cant boot into my OS?

Messages:
1. cpu fan o failure
2. keyboard failure
3. diskette drive 0 failure

Please help me out.  I have put in some upgrades also like gpu & 4gb's of ram. So please help me save my money.
ps: I have already tried each method I can find to fix the problem like resetting bios, clearing password jumper but all in vain.

Hoping for a quick reply

6 Operator

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34.2K Posts

September 27th, 2012 16:00

Hi PCTHAKUR,

The diskette drive failure means you need to turn off the diskette drive controller in the BIOS. Are you able to access the BIOS during boot?

1 Rookie

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3 Posts

September 29th, 2012 10:00

sir i already know  how to kill that error or other things frm cmos, but the prob is i cant use my keyboard....only button working is the power button after that only screen i see is the press f1 or f2 screen withe errors....

fed up of this diagnostics system of dell which cant let u boot if ny of its sensor goes out.... bloody american dell with all parts made in china

6 Operator

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34.2K Posts

September 30th, 2012 04:00

When you tried another keyboard, what happened?

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3 Posts

October 7th, 2012 10:00

it seems like usb ports not giving enough power to the kb & mouse but its still my guess... i still cant start my os

6 Operator

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34.2K Posts

October 8th, 2012 05:00

No, that's not the problem. The keyboard and mouse require very little power. 

Do you see any of these diagnostics lights <ADMIN NOTE: Broken link has been removed from this post by Dell>?

6 Operator

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4.4K Posts

May 18th, 2013 05:00

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