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December 21st, 2004 00:00

please help blank screen

Hello I just bought a 9600xt to put into my dell 8300 when I got the card it did not work all I got was a blank screen I didn't even get to see the bios screen. I tried it into another PC and it did the same there it acts like the card wont wake up? So I shipped it back and just got a new one today and guess what it does the same thing IM all out of ideas. I tried to update the bios to A07 then I upgraded my chip set to the latest update none of it seems to work so IM all out of ideas and help will be very much approached Thank you
This is the card IM trying to install: ATI R9600XT 256m ddr VGA card 
 
Dell Dimension 8300
Intel(r) 875 chipset
82875p memory controller
mobo#E210882
bios A07
2.6 p4 533 fsb
250 psw
1gb ram
64mb ddr nvidia geforce mx 420
 
System Requirements
  • Intel® Pentium® 4/III/II/Celeron™, AMD® K6/Duron™/Athlon®/Athlon XP® or compatible with AGP 4X (1.5V), 8X (0.8v) or Universal AGP 3.0 bus configuration (4X/8X).
  • 128MB of system memory
  • Installation software requires CD-ROM drive
  • DVD playback requires DVD drive

251 Posts

December 21st, 2004 08:00

check the power requirements for the card..it's possible that your psu is underpowered which is why you're getting a blank screen

December 22nd, 2004 00:00

Ok I been looking for a while now but I cant seem to find the PWS info any where? But would that make the monitor not come on?

December 22nd, 2004 00:00

I still cant get it to work but I tried to vnc and logged into the machine. I can see the card and so I know the card is working now but after i tried to set up the drivers my screen locked up and now i cant get vnc to load with the 9600xt card in it maybe I'll go get a bigger power supply what would you recommend?
thanks for the info :)

251 Posts

December 22nd, 2004 06:00

are you seeing the dell bios screen now???if you are and your system only goes blank when windows boots it could be a prob with the res on the card..are you using a tft monitor by any chance
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