Wireless Keyboard and Mouse installation issues!

Question

I am a tech working on a customers pc. A Dell Dimension 4000. I have found it nearly impossible to find drivers for the Wireless Keyboard and Mouse that was purchased with the PC. The Keyboards model number is RT7D40.   As I have been reading the forums, I have noticed many unanswered posts by Dell about this issue. Is there or is there not a driver to load these devices. Plug and Play is not an option, nor is the driver by Dells instructions, exist on the ResourceCD.

chippe01 · Answer

There are no drivers needed for the wireless keyboard/mouse. I have the same keyboard, and all of the keys work as they should in Windows XP. The mouse will use the basic Windows XP built in functions, there is no exteneded functionality of the mouse, which is stupid. Why put a click wheel on the mouse and then not allow us to use it? The mouse is also a KILLER on batteries. I have to change the batteries at least once a month! With my MS wireless keyboard/mouse combo, the mouse batteries last upwards of 6 months.

The DELL keyboard is good on batteries, as I have not yet had to change the batteries for the keyboard, but have already changed the mouse batteries FIVE TIMES! The light just continously blinks rapidly, which is what is killing the batteries. Resting the mouse on a light colored plain surface overnight DOES NOT seem to help, although others have stated it does.

Message Edited by chippe01 on 03-12-2006 01:10 AM

FreddieC · Answer

having the same problem configuring the wheel button on my wireless dell mouse - it seems it can't be done?! Dell site does not have a driver for me to download either... any solutions??

Mark92660 · Answer

Same wireless keyboard product, similar issue.

Although I have the buttons working on the keyboard, I wanted to configure the setup of the buttons, such as which Mail account will be opened when pressing the Mail Hotkey at the top of the keyboard. There is no configuration option in the control panel, no solution on Dell configuration CD, nor have I found any download to satisfy my needs.

Assistance please.

Dell Keyboard Model RT7D40

Thank you

lawrin1958 · Answer

Mark92660,   I have had my Dell Dimension E510 since 9 Dec 05.  I have been trying ever since to program the hot keys on my RT7D40 wireless keyboard.  I just spend one hour on the chat line with a technician only to be told that the keys are not programmable.  This is really stupid to sell a keyboard with keys that the customer can not program the their own liking.  I had a Logitech Wireless keyboard with my old computer and it had a really nice program that I could use to program what I wanted the keys to do when I pushed them.   On my keyboard when I push the Home button it starts IE and comes up to my home page.  That is no problem because I use IE as my default browser.  But when I put the e-mail button it starts Outlook Express, and I don't use a Microsoft product for my e-mail program.  The keyboard had to have been initially programmed to use IE and Outlook, so there has got to be a way to change it.   I am going to keey looking.  There has got to be an answer somewhere.   Lawrin1958

lawrin1958 · Answer

Mark92660,   I knew it has to be something easy.  I figured out how to make the Mail button on my keyboard open my default mail program when I press it.  Open Internet Explorer and go to Internet Options, and then click the Programs tab.  In the e-mail drop down box, select the mail program that corresponds to the one you want to use as your default mail program.  Then apply the change.   The next time you press the Mail button on your keyboard, your default mail program should open.   Lawrin1958

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Wireless Keyboard and Mouse installation issues!

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