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May 10th, 2008 11:00

XPS 420 case buzzing

Hi folks,

 

Bought an XPS 420 in Feb - been very happy with it. I do have one gripe though - the case buzzes. Not all the time, like now for instance. And when the case isn't buzzing, it's very quiet, so it's a shame when it does!

 

It's at least once a day though, and can go on for hours. There seem to be a few different places it buzzes from (but could be imagining that), and shifting the card reader up/down, the panel back/forth, or removing the case side helps for anywhere between 5 seconds and a few hours. Nothing seems to cause it to start buzzing, either.

 

It's a vibration noise, nothing electronically generated. Does anyone else get this? Does anyone know how to stop it? Is the case not on properly? At times it seems way too trivial to request an engineer to come out, but when it's doing it, it can be pretty frustrating. I do wonder if it's because of the desk it's on (just a normal MDF/wooden desk, but the keyboard I got with the PC buzzed too!), 'though my old PC never did it. Any advice?

25 Posts

October 26th, 2008 04:00

I laid my 420 on it's side. Placed a block of wood under one corner and literately bent the case a little. That did the trick for me. Mine rattled from day one.

475 Posts

October 27th, 2008 12:00

Mine has no buzz. Get Dell to fix yours. I would if mine buzzed.

68 Posts

October 27th, 2008 18:00


@laser-tech wrote:
I laid my 420 on it's side. Placed a block of wood under one corner and literately bent the case a little. That did the trick for me. Mine rattled from day one.

 

Wow, that su><.  Inspiron is Dell's "Toyota" line and XPS is their "Lexus" line.  You shouldn't have to do that to a brand new Lexus to get it working as it already should when it was bought brand new.

 

There are customers willing to pay a premium for quality.  Dell just needs to actually deliver the "quality" they promised from this line.

 

But of course, customers needs will go unheard because they have monkeys for product quality managers.

 

Does anyone wonder why HP overtook Dell in sales?

705 Posts

October 27th, 2008 19:00

I had a slight buzz for awhile. I opened the case and found that one of my drive sata cables (for a drive that I added) was no longer clipped into place and was in contact with the case (causing vibration?). Since rerouting the cable, I have not had the vibration noise...

25 Posts

October 28th, 2008 03:00

"

@funkmasterta wrote:

@laser-tech wrote:
I laid my 420 on it's side. Placed a block of wood under one corner and literately bent the case a little. That did the trick for me. Mine rattled from day one.

 

Wow, that su><.  Inspiron is Dell's "Toyota" line and XPS is their "Lexus" line.  You shouldn't have to do that to a brand new Lexus to get it working as it already should when it was bought brand new.

 

There are customers willing to pay a premium for quality.  Dell just needs to actually deliver the "quality" they promised from this line.

 

But of course, customers needs will go unheard because they have monkeys for product quality managers.

 

Does anyone wonder why HP overtook Dell in sales?


 

I have the side panel off, I still have  the buzz. 

 

They did set up this forum just for us XPS users! :smileyvery-happy:

This is the only place you can get help ( maybe, there are some very good peolple here ). But potential buyers; pick a thread, any thread. Are people happy? 

 

My Optiplex was $1500 less and it is as fast but solid, no issues. As soon as I get my "Dig stm" machine I am donating this one for use as a client on a network, I hope it is up to the task.:smileywink:

 

Message Edited by laser-tech on 10-28-2008 12:30 AM
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