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SameAsU

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20 years ago

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SameAsU

7 Posts

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601

February 19th, 2007 20:00

How to change "Sender" value in DiskXtender alerts setting

Hi, this is newbie question. I am using DiskXtender 2000. At the moment I receive alert mails from DiskXtender with sender name "DiskXtender@ " and recipient list is my mail.

Is there any step/tricks to change "Sender" value in DiskXtender alerts setting ?

Thanks in Advanced.
  • fschlupp

    2 Intern

    397 Posts

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    Posted February 20th, 2007 10:00

    It appears to be hardcoded. Having said that if you were to add DiskXtender@ to an existing user in AD the email may appear in the user's inbox as having come from that user.
    Hope this helps.
  • SameAsU

    7 Posts

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    Posted February 20th, 2007 19:00

    Thanks Frank,
    Yes, I thought so. It is hardcoded. Already check at registry
    HKLM\SOFTWARE\Legato\DiskXtender\Alerts, I only find MailServer entry and keys for every alert list. I am just waiting confirmation from EMC employee or affiliate for this hardcoded "stuff".

    Regarding your suggestion, unfortunately, our domain/mail admin does not agree with adding DiskXtender@ to existing account.

    BR
  • fschlupp

    2 Intern

    397 Posts

    301

    0

    Posted February 21st, 2007 11:00

    You may have to start a support call.