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2 Posts

130320

November 24th, 2010 01:00

Correctable memory data ECC error

Hi everyone,

I have a problem with my PS100E SAN.
It gives a warning every 10-15 minutes:

-----------------------------------------
WARNING event from storage array SAN01
subsystem: SP
event: 19.3.0
time: Wed Nov 24 07:24:33 2010
Recoverable memory error on CM in slot 0
Initiator of the data request was (0x0): CPU0
Responder to the data request was (0x7): Memory Controller
Data transfer error that occurred was:
Correctable memory data ECC error.
-----------------------------------------

Does anyone now how to fix this issue?

Regards,

JP

9 Technologist

 • 

729 Posts

November 24th, 2010 10:00

JP,

Hi, I'm Joe with Dell EqualLogic.  We would like you to open a case with technical support so that we can look at the diags of the array.  Depending on the amount of ECC erros, we may need to replace your controller.

For support:

1-800-945-3355 US & Canada Only
For International Phone Support Visit support.dell.com/equallogic/

Regards,

Joe

2 Posts

November 24th, 2010 23:00

Hello Don,

thanks for the answer. I will open a case with technical support.

regards,

JP

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