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December 6th, 2013 12:00

Java Crash During Login

We installed a new PS6510 and it's own group and now cannot access it with JRE 7 update45. We can access our existing groups and also can access via old browser & java. Any ideas on what to change in java or browser settings?

PS6510

FW 6.07

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89 Posts

December 6th, 2013 14:00

Tried running as an application and it still crashed. I dont understand why its only on this group and not the other groups. I know an older version of java works because I have tested that.

58 Posts

December 6th, 2013 17:00

This might work;

- Turn off  "Keep Temp files" in Java Control Panel settings.

OR

- Lower Java security to low setting

- OR use Java 6 and patch 25 I think.

HTML5 forever Java never.

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89 Posts

December 9th, 2013 05:00

OK. I tried lowering the security and turning off "keep temp files" and still no luck. I'm wondering if I should reinstall the 6.07 firmware?

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89 Posts

December 9th, 2013 07:00

Is there a way to uninstall this? Does it make sense that I would only have a problem with this one san and not the others?

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89 Posts

December 9th, 2013 07:00

Never mind. I found were to uninstall it in the java console and that didnt fix the problem either.

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89 Posts

December 10th, 2013 08:00

Both sans are running 6.07

Since the san in question is not operational yet I reset it yesterday and can access group manager without a java failure.

However, I did not join it to the domain, which I believe is when my problems started the last time. I also have a network problem on controller 0 which I will look at later this morning. I swapped controllers and moved the network cables on the switch and the problem persists on the left side. I will swap cables next and see where that takes me. If there is still a problem I will reseat the internall cards and if necessary swap to see if the problem follows.

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89 Posts

December 10th, 2013 12:00

Java problem solved! Some how it was related to AD authentication, so I un-joined the san from AD and the problem went away. Not sure if there is something specific I need to do to join it to the domain or if that is necessary?

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89 Posts

December 10th, 2013 12:00

Network problem resolved. The controller 0 nic was plugged into the wrong ports on the switch.

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