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D

135966

August 19th, 2015 02:00

SAN HQ 3.1.0 do not work with .NET 4.6

​Hi,​

​I've already got .Net Fx 4.6 on my Windows 8.1 VM who host SAN HQ 3.0.2.7457​

​When I want to upgrade SAN HQ to the last 3.1.0 version, wizard tel me about requires .NET 4.5​

​SAN HQ Install failed because .NET 4.5 install failed because I've already got a most recent version (4.6)​

​Is it possible to skip the prerequisite on SAN HQ intall ?​

​Same error on my Windows 10 Laptop​

​Windows 10 default got the .Net 4.6​

​Thanks,​

5 Practitioner

 • 

274.2K Posts

August 19th, 2015 10:00

Hello,

Have you opened a support case on this yet?   If not, please do.  

Regards,

Don

2 Posts

August 20th, 2015 02:00

Hi,

Thanks for reply

I suppose it's this url : www.equallogic.com/.../Default.aspx

But I've don't got a customer support account

5 Practitioner

 • 

274.2K Posts

August 20th, 2015 09:00

Hello,

If you do not have an array under warranty or support contract how are you getting the SANHQ software?  All the EQL software license comes from having a support contract.

You can also call  1-800-945-3355 to open a support case.

Don

October 20th, 2015 08:00

I figured out a work around for this.  Install SanHQ 2.6 on your windows 10 machine then when it opens it will say the version is out of date and it will upgrade.  The installer located on the server does not check for .NET 4.5.

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