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1 Rookie

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15 Posts

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May 20th, 2024 18:46

Diagnosing blue screen crashes

My machine suffered 2 blue screen crashes in a period of about 3 hours today.  My first thought was a possible virus/malware problem, so I ran full scans with Vipre and MalwareBytes.  Both came up clean.  Can anyone suggest how I might investigate what happened?  What logs, etc. to check?  (I did not see an error code.)

10 Elder

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23.6K Posts

May 20th, 2024 20:15

The free version of Who Crashed (Resplendence Software) can parse the dump file logs and point to the cause.

https://www.resplendence.com/whocrashed

1 Rookie

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15 Posts

May 20th, 2024 23:14

Thanks for the link.  I was struggling with getting access to the MEMORY.dmp file, despite being the authorized administrator for this machine.  What a cool, useful program!
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