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December 1st, 2017 13:00

3220i Raid Module Replacement

I have a dual controller ISCSI Dell 3220i Power Vault. One of the raid module went off line. The other raid module is still operating and running our VMWare environment. I have a replacement raid module but I can't find the instructions on how to replace the failed module. Can someone send me a link to where I can find those instructions and any other info I need to keep in mind during the process.





6.9K Posts

December 5th, 2017 12:00

Hello Todd,

What you need to do is the following:

  1. In MDSM make sure that the controller is in offline status
  2. Once controller is offline then disconnect all cables from the controller.
  3. Remove controller & remove battery from controller if replacement controller doesn’t have one.
  4. Insert controller into your MD3220i.
  5. Connect all cables back.
  6. Open MDSM and make sure that the replacement controller is seen.
  7. Bring the replacement controller online and ensure that your MD3220i goes back to optimal
  8. Once that is done then redistribute virtual disk back to their correct controller.

Please let us know if you have any other questions.

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