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1 Rookie
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2 Posts
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November 25th, 2025 06:34
Credentials
anyone else having issues in receiving their credentials, theyre taking up to 4 days for me to receive them. Anyway to expedite that?
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Unsolved
1 Rookie
•
2 Posts
0
20
November 25th, 2025 06:34
anyone else having issues in receiving their credentials, theyre taking up to 4 days for me to receive them. Anyway to expedite that?
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DELL-Geeta MKS
Community Manager
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295 Posts
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November 25th, 2025 08:53
Hi @sfigueroa
Thanks for sharing this, sorry to hear you’re experiencing a delay.
Just to better understand and help - are you waiting for the badge, the certification email, or for it to appear in your profile?
Once I know which one, I can look into options and see how we can help move it along.
Thanks
Geeta
sfigueroa
1 Rookie
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2 Posts
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November 25th, 2025 15:13
Hey Mr. Geeta, good morning!
I just need to get my credentials in my credentials portal or the email so the company Kryonyx Corp, can see them so I can move on to the next Dell training they need me to take. It’s just taking a bit than usual, and it’s delaying the process.
thank you so much for your help!
blessings
- seb
DELL-Geeta MKS
Community Manager
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295 Posts
0
December 1st, 2025 15:06
Hi @sfigueroa
Thank you for reaching out. To resolve this issue, please submit a ticket to the Partner Management team using the link below:
https://dell.my.salesforce-sites.com/UACaseWebForm/UnAuthenticatedCaseVFPage?language=en_US
Please let us know if you have any questions.
Thanks
Geeta