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1 Message


April 23rd, 2024 16:17

Capture Image - Failed to capture a reference wim

I am attempting to capture an image and I am getting an error message 'Failed to capture a reference wim.'

How to I rectify this?

1 Rookie


20 Posts

April 24th, 2024 15:14

Please send an email with logs (click on Dell logo to gather logs) to

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37 Posts

April 29th, 2024 10:54

  1. Make sure you have enough space on your computer to save the image.
  2. Run a tool called DISM to fix any issues with your Windows image.
  3. Use another tool called SFC to check for and fix any corrupted system files.
  4. Make sure you have the right permissions to save the image.
  5. Check your network connection if you're saving the image to a network location.
  6. Keep your Windows updated with the latest updates.
  7. Make sure your deployment tools are up-to-date.
  8. Check the log files for any error messages.
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