Dell Update will NOT work

Hi -

Working on my client's Dell Inspiron 3847 in Window 10 Home.

Attempted to "start" the version of Dell Update installed.

The application did NOT start.

Deleted it.

Using Chrome I went to Dell site for this particular Dell.

Saw - downloaded and installed: Dell Digital Delivery + Dell Update.

Restarted.

Attempted to run Dell Update - - - NOPE, won't RUN.!!!

Hmmmmmm ?

With all these issues regarding Intel/AMD chips,  seems to me Dell would want their own "Built-In" Update application to run, eh?

Hello Dell moderator. Advice PLEASE...!

Patrick