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May 7th, 2019 06:00
Failure Found not identified
Ran the Dell diagnostics and it indicated "Failure Found." However there was no indication of what failed. I reviewed each category and everything had passed. Where do I find what failed?
No Events found!


speedstep
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May 7th, 2019 06:00
They are all coded.
Error code: 2000-0146 (DST Log contains previous errors) refers to previous errors in the short self test which might not really be a hardware failure.
If the DST from the Utility Partition does not indicate a failure of the drive, Dell consider's the error to have been corrected and the drive does not need to be replaced.
2000-0146 (Drive Self Test) can also occur if you have not provided a write-able Disc to check the optical drive.
Run the LONG Test on Just the hard drive.
http://en.community.dell.com/support-forums/desktop/w/desktop/3624.beep-codes-and-psa-diagnostic-cha...
It means the short test log has Previous Errors.
Hard Drive
Remove and reinstall the Hard Drive for the error codes:
Please see the Service manual for instructions on how to remove and replace the Hard Drive. Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.
After reinstalling the hard drive re-run the diagnostics if you receive the same error code
Contact Us.
RE Run the Drive Self Test (DST) from the Utility Partition also
known as the 32 bit diagnostics to determine if the previous error has been corrected.