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Inspiron 20-3052, Admin Password at bootup
I purchased this out of warranty (3/3/17) Dell Inspiron 20-3052 series at an auction. When I power it up it asks for an admin password? It seems it needs a Dell Password. I don't have service for this computer, can anyone suggest how I can get past this step? I can't access boot options or windows until this password is entered.
Thanks
Anthony
JOcean
7 Technologist
7 Technologist
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12.1K Posts
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June 4th, 2019 13:00
EDIT: Desktop forum....that's what I get for jumping back and forth between forums.
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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June 4th, 2019 16:00
Welcome to the Dell Community @AnthonyWS
Clearing Forgotten Passwords:
Prerequisites:
1 Remove the stand.
2 Follow the procedure from step 1 to step 2 in “Removing the optical drive”.
3 Remove the back cover.
4 Remove the system-board shield.
Procedure:
1 Locate the password reset jumper (PSWD) on the system board. NOTE: For more information on the location of CMOS and password reset jumper, see “System-board components”.
2 Remove the jumper plug from the default jumper-pins and connect it to the password jumper-pins.
3 Wait for 5 seconds and then replace the jumper plug in its original location.
Inspiron 20 3000 Service Manual
RoHe
10 Elder
10 Elder
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43.8K Posts
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June 4th, 2019 16:00
If you're talking about the BIOS setup password, read page 84 in the Service Manual.
If you're talking about a Windows password, your only option will be to wipe the hard drive and do a clean install of Windows. Dell supports this system with Win 10, so you can download the latest Win 10 ISO file for free from Microsoft and create a bootable USB stick to do the clean install followed by the drivers for Win 10 from Dell's site.
U2CAMEB4ME
4 Operator
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June 4th, 2019 18:00
Sorry @RoHe
Missed it.the first time???
Regards,
U2
RoHe
10 Elder
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43.8K Posts
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June 4th, 2019 18:00
@U2CAMEB4ME - Isn't that exactly what I told the OP when I said to read page 84 in the Inspiron 3052 Service Manual? :BigSmile:
JOcean
7 Technologist
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12.1K Posts
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June 7th, 2019 11:00
Thanks for posting the correct information after I was thinking laptop. Getting older than I thought! :Embarrassed: