13 Posts
4
39726
Inspiron 3891, Event Viewer error - Usbupdate.exe fails
Hello, I completed a fresh restore/install of Windows 11 and keep seeing this error in the event viewer. Internet research suggests the UsBUpdate.exe originates from Dell. I have no new updates available in Windows update or Dell Update. Any advice?
Faulting application name: UsbUpdate.exe, version: 1.1.0.1, time stamp: 0x62833626
Faulting module name: UsbUpdate.exe, version: 1.1.0.1, time stamp: 0x62833626
Exception code: 0xc0000005
Fault offset: 0x00006a40
Faulting process id: 0x18f8
Faulting application start time: 0x01d872b6d28e428a
Faulting application path: C:\Windows\TEMP\inv44BF_tmp\Executables\UsbUpdate.exe
Faulting module path: C:\Windows\TEMP\inv44BF_tmp\Executables\UsbUpdate.exe
Report Id: ee6b6c8f-8b50-4864-ae3a-e2afc2a67e65
Faulting package full name:
Faulting package-relative application ID:
DieterKO
16 Posts
0
June 11th, 2022 00:00
Gelöst: Fehler UsbUpdate.exe - Dell Community
moha56
32 Posts
0
June 11th, 2022 08:00
All appears to be fine here, and as reported by many others. If you are still having the issue, suggest you completely uninstall all Dell software, reboot, and reinstall Dell software.
In addition, your explanation does not explain exact failure on all Windows 10 OS's, too. They are all ok now, also.
smokeygraypoupon
1 Rookie
1 Rookie
•
69 Posts
0
June 11th, 2022 08:00
It appears the USBUdate.exe errors began after Windows Update 2022-05 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5013889) and /or 2022-05 Cumulative Update for Windows 11 for x64-based Systems (KB5014019) on or around May 27th. A software conflict of some sort. Dell Update and SupportAssist worked until these Window Updates were installed. I am not surprised the Dell Update and SupportAssist code was found to be fine.
Hopefully, on upcoming "Patch Tuesday" this will be resolved.
smokeygraypoupon
1 Rookie
1 Rookie
•
69 Posts
0
June 11th, 2022 15:00
Thank you for the advice. Glad to learn the issues appear to be resolved.
smokeygraypoupon
1 Rookie
1 Rookie
•
69 Posts
0
June 13th, 2022 08:00
Chris,
Thank you for the updated information. Any idea when the OTA update will be distributed?
moha56
32 Posts
0
June 13th, 2022 14:00
First line of Chris's post says:
There will be no notification of any sort.
That would seem to indicate it will just roll out like any other update, without any prior notice.
Rythmicone
33 Posts
0
June 14th, 2022 07:00
Im told there was a security breach involved in this... I wish Dell was more transparent about what actually happened, other than just saying "its getting fixed, look the other way"
moha56
32 Posts
1
June 14th, 2022 07:00
Could you share your source with us? I, and maybe others, would like to know more. Thanks.
LittleMaui
13 Posts
0
July 3rd, 2022 10:00
Hello everyone! This was quite a thread. Checking to ensure its ok to reinstall the latest versions of Dell Support? Is it working for you?