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4788
February 8th, 2021 03:00
Missing Drivers after New Disk installed
Hi
I just had to replace the hard drive in my Inspiropn One 2320. I now have WIndows 10 Home.
Mostly everything is fine but I have 4 "Other devices" with missing drivers. I have searched the forum but haven't managed to identify the solution for this PC / these devices. Name and Hardware ids are shown below.
Multimedia Controller
PCI\VEN_1131&DEV_7231&SUBSYS_2B0F1461&REV_CA
PCI\VEN_1131&DEV_7231&SUBSYS_2B0F1461
PCI\VEN_1131&DEV_7231&CC_048000
PCI\VEN_1131&DEV_7231&CC_0480
PCI Simple Communications Controller
PCI\VEN_8086&DEV_1C3A&SUBSYS_05111028&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_05111028
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780
Unknown Device
ACPI\VEN_ITE&DEV_8712
ACPI\ITE8712
*ITE8712
USB2.0-CRW
USB\VID_0BDA&PID_0139&REV_3960
USB\VID_0BDA&PID_0139
I should be very grateful if one of the experst could point me in the right direction.
Thanks in advance
speedstep
11 Legend
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47K Posts
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February 8th, 2021 04:00
These are Known issues with ALL windows.
https://www.dell.com/support/home/en-us/product-support/product/inspiron-one-2320/drivers
If your system did not come with windows 10 its not likely dell will support it with windows 10. Not supported doesn't mean not working but it DOES MEAN you must use WIN7 OR WIN8 WDDM 1.X drivers.
Bios should be A10
https://dl.dell.com/FOLDER06298704M/1/A10.EXE
CHIPSET Should be first.
https://dl.dell.com/FOLDER00919625M/2/Chipset_Intel_W8_A00_Setup-JWNV8_ZPE.exeITECIR Infrared Receiver Driver
ITECIR Infrared Receiver Driver
https://dl.dell.com/FOLDER00952034M/2/IR_ITE_W8_A00_setup-W7WY1_ZPE.exe
VIDEO
https://dl.dell.com/FOLDER01417260M/2/Video_Intel_W84_A01_Setup-6KYY9_ZPE.exe
NVIDIA
https://dl.dell.com/FOLDER01316217M/2/Video_NV_WN_A01_setup-V47PJ_ZPE.exe
OSD
https://dl.dell.com/FOLDER00947523M/2/OSD_DELL_W8_A00_setup-79HM7_ZPE.exe
AUDIO
https://dl.dell.com/FOLDER00945615M/2/AUDIO_REALTEK_W8_A00_Setup-X4WNC_ZPE.exe
Card READER
https://dl.dell.com/FOLDER00947540M/2/CARDREADER_REALTEK_W8_A00_setup-73X7V_ZPE.exe
PCI\VEN_1131&DEV_7231
YUAN Analog TV Capture Card,
YUAN MC163B Hybrid Analog
/DMB-TH, YUAN MC163M/MC163H
https://www.catalog.update.microsoft.com/ScopedViewRedirect.aspx?updateid=26199ce0-5f8d-45db-9d0d-f44139014f38
PCI Simple Communications Controller
INTEL AMT HECI SOL
Intel Management Engine Interface driver
PCI\VEN_8086&DEV_1C3A
https://dl.dell.com/FOLDER00945538M/2/iMEI_Intel_W8_A00_Setup-89WP1_ZPE.exe
DELL-Cares
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February 8th, 2021 03:00
Hi, I’m your Dell Virtual Assistant. I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message with us, and we’d be glad to assist you.
Amoni
19 Posts
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February 8th, 2021 03:00
Easy question...
Well...you have many options.
Download the driver via the DELL supportpage.
Or search I mean just google for the HarwareIDs you posted.
Or just get it through Windows 10 update. It automatically detects every hardware driver needed for your system. But first you have to activate in the windows 10 update the option for downloading and installing third party drivers.
fireberd
11 Legend
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112.8K Points
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February 8th, 2021 03:00
Windows 10 is not supported by Dell for this model.
You are limited to what Windows installs and possibly using Dell Win 8/8.1 drivers for these devices in a compatibility mode.
The devices (hardware) are apparently not Win 10 compatible or Windows would at least install a generic driver.
speedstep
11 Legend
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47K Posts
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February 8th, 2021 04:00
VEN 8086 is INTEL. VEN 1131 is YUAN TECH TV TUNER
https://www.catalog.update.microsoft.com/Search.aspx?q=pci\+ven_1131&dev_7134&
USB\VID_0BDA is Realtek
RTS 5179 Card Reader(Windows 8.1 x86 and x64)
https://dl.dell.com/FOLDER00947540M/2/CARDREADER_REALTEK_W8_A00_setup-73X7V_ZPE.exe
Without chipset and audio and AMT HECI SOL drivers it will NEVER install generic drivers for legacy products.
This is the case for legacy video drivers from INTEL AMD NVIDIA etc.
Realtek had their Windows installer certificate revoked so every feature update will STOMP on and Disable
realtek audio, card readers, bluetooth, etc.
Those items whether feature update or clean install must be RE INSTALLED over and over and over and over again due to malware getting in and replacing the drivers with nonsense.
Amoni
19 Posts
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February 8th, 2021 04:00
Oh...I see...I didn't read you question carefully.
Well for old systems I would prefer not to install windows 10 at all.
Use windows 8 instead because Windows 10 would run too slow and as you see some hardware drivers are not compatible.
Or just switch to Linux Mint.
davipg
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3 Posts
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February 10th, 2021 05:00
Just wanted to say thanks to everyone who took the time to respond.
Everything now seems to be working with the exception of the TV tuner for some reason - but I can definitely live with that for now.
The onward link from here https://www.catalog.update.microsoft.com/ScopedViewRedirect.aspx?updateid=26199ce0-5f8d-45db-9d0d-f44139014f38 mentioned above seems to be broken.
I found an earlier thread here Inspiron One 2320, Windows 10 drivers, Nvidia GeForce GT 525M, TV tuner - Dell Community which has a couple of different links but still struggling with that particular item.
But thanks again for all the help
davipg
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3 Posts
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February 10th, 2021 08:00
After a little more searching I founfd this driver on the Dell site
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=j1v3r
This seems to have been accepted for my Inspiron One 2023
Thanks again