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July 22nd, 2019 16:00
Restart loop
I have been experiencing a problem on my desktop where after turning it on it will go black show the Dell logo go to windows and loop again any solutions?
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AdrianG001
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July 25th, 2019 02:00
Try to fix the problem quickly with two steps below:
1. Press the FN key (Function key) while powering on the system.
2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen.
If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix. You can pick one that fits your situation:
Solution 1: perform a hard reset
A piece of hardware may be interfering with the normal boot process of Windows. Follow the guidance below to fix Dell boot loop:
1. Unplug all devices from your computer, including printers, scanners, media card readers, USB flash drives, CDs and DVDs, etc. If the computer is a desktop, the only devices you should leave attached to your computer are your monitor, mouse and keyboard.
2. Unplug the wall power, remove the laptop battery (if applicable) and hold the power button down for approximately 15 seconds.
3. Plug wall power back into the computer and attempt to restart.
Solution 2: clean boot troubleshooting
Software conflicts may occur when you install a program or an update or when you run a program in Windows 10, thus causing boot error. You can determine what conflict is causing the problem by performing a clean boot. Follow the instructions below to troubleshoot Dell boot loop:
1. Boot into Safe Mode.
Power on and off your computer three times. On the third time, your computer will automatically boot into the Windows Recovery Environment (WinRE).
Select Troubleshoot > Advanced Options > Advanced Startup Options > Startup Settings > Restart successively.
The computer will restart and enter the Startup Settings menu. Press 4 to select Enable Safe Mode.
2. Perform clean boot.
Tap the Search button on the taskbar and type msconfig. Select System Configuration from the search results.
On the Services tab of the System Configuration dialog box, check Hide all Microsoft services and then click Disable all.
On the Startup tab of the System Configuration dialog box, click Open Task Manager.
On the Startup tab in Task Manager, for each startup item, select the item and then click Disable. Close Task Manager.
On the Startup tab of the System Configuration dialog box, click OK, and then restart the computer.
3. Determine the problem item.
If the boot loop does not occur in a clean boot environment, then you can determine which startup application or service is causing the problem by systemically turning them on or off in the System Configuration dialog box and restarting the computer.
Tips: The most efficient way to do this is to test half of them at a time, thus eliminating half of the items as the potential cause with each reboot of the computer. Repeat this process until you’ve isolated the problem.
Once the problem item is found, contact the program manufacturer to determine whether the problem can be resolved. Or, you can run Windows with the problem item disabled.
4. Reset the computer to start normally.
Enter System Configuration as mentioned above.
On the General tab, click the Normal Startup option.
On the Services tab, uncheck Hide all Microsoft services and then click Enable all.
On the Startup tab, click Open Task Manager and then enable all of your startup programs. Close Task Manager and click OK on theStartup tab of the System Configuration dialog box.
Click Restart when prompted.
Solution 3: reset the operating system
Damaged system files can also lead to Dell boot loop. A reset of Windows 10 will reinstall these files without damaging your data. Follow the steps below to reset Windows 10:
1. After the third attempt to boot has failed, Windows 10 will automatically boot into the Windows Recovery Environment (WinRE).
2. Select Troubleshoot > Reset this PC > Keep my files in sequence.
3. Select your user account and enter the password if prompted.
4. Select Reset. Windows will perform the reset process.
Regards,
Adrian
System Admin | Apps4Rent