Support Assist

Always include the exact PC model and version of Windows in your posts.

Do you have the latest version of SupportAssist for your PC model?

Are you logged into an account with administrator privileges?

I found on the net that I need to whitelist the following folders

• C:\Program Files\Dell\SARemediation
• C:\Program Files\Dell\SupportAssistAgent

When I did that, the 'Scan Hardware option' in SA ran properly.  I consider this thread closed.

I do have have  the latest version of SA.  

Thanks