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192
July 5th, 2022 09:00
5405 14"
- I purchased 3 of these together all with Ryzen 5 CPU and Qualcomm Wifi cards. All of them have the same issue with random wifi disconnection, no wifi SSID's visible and wifi adapter not showing in device manager. Only multiple reboots seem to resolve it. All on latest drivers, firmware, updates. Still under warranty, send back once, still same issue after replacement wifi card. Tearing my hair out. Sent one back again. How can this be happening on 3 of the exact same model laptops? I have other Dell laptops and wifi is fine.
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DELL-Cares
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July 6th, 2022 03:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.