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March 2nd, 2019 17:00

6-bit depth on G7 7588 display

Hello, I recently purchased G7 7588. I noticed that the screen looks much more dark than normal dark color and a bit yellowish. And I found that might be the problem about the intel uhd 630 driver ''lock'' the bit depth in 6 bit.

After doing some research, intel should have fixed this bug in the driver version 25.20.100.6444 according to the release note ''Windows Advanced Display Settings may show incorrect bit-depth on some primary monitors which leads to inaccurate colors.'' However, as a dell user, only the customized driver can be installed.

The terrible quality of display is pretty annoying to use to be honest. Waiting seems to be only way what I should do right now. Have anyone with the same issue come up with another solutions? Or could dell release the least driver of uhd 630 to fix the issue ASAP?

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9.4K Posts

March 5th, 2019 03:00

Hi firewai,

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

Is this the driver you are looking for?  

Intel UHD Graphics 630 Driver

 

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

 

1 Message

July 3rd, 2019 16:00

Please, I have the same problem, when will you launch a new version of that driver? I have tried many things without success, I am a graphic designer and those colors do not work for me. I thought that computer could be a good tool, but what I see is that that product does not work
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