Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

5 Posts

52

February 12th, 2025 15:41

Battery charging

Inspiron 5502/5509

Inspiron 5502/5509

I have a problem with the connection for the cord into the charging port.  The cord has to be in a certain position in order for it to charge the battery.  Is this a problem with the battery or is there a seperate connection that it plugs into?  I don't believe the power cord is the problem

Thanks

Ken

10 Elder

 • 

27K Posts

February 12th, 2025 15:53

It's either the DC plug on the adapter or the DC input jack.    Try a new OEM Dell adapter first -- if that doesn't solve the problem, replace the DC input jack:

Part here

Service manual here

1 Rookie

 • 

5 Posts

February 12th, 2025 16:30

@ejn63​ 

Thank you for the information.

No Events found!

Top