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March 11th, 2024 15:27
Battery Discharge issue
I recently purchased a new Dell G15 5521 SE with an Intel Core i7-12770H processor on March 3, 2024. However, I'm encountering significant issues with the battery life. Despite minimal software installation, the fully charged laptop barely lasts an hour. I'm uncertain if this is a common issue with this model or specific to my device. Can anyone provide insights or solutions?
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air companion
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March 11th, 2024 16:45
Experiencing severe battery issues with your new Dell G15 5521 SE? Optimize power settings, update drivers and BIOS, check for resource-intensive processes, and perform a battery calibration. Utilize Dell Power Manager for customization. Ensure Windows and Dell software are up-to-date. If problems persist, contact Dell Support, especially if your laptop is under warranty, for further assistance, diagnostic checks, or a potential replacement.
ejn63
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March 11th, 2024 18:16
Which battery (3 cell or 6 cell) do you have, and which model GPU?
The battery can be checked in setup (F2 at powerup).