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January 31st, 2020 03:00
Battery replaced, now error
Hi guys reading and googleing but i cant find solution...
So after 6years my battery needed replacement. Ordered replacement one but now i got message about permanent failure. Standard issue i guess. Batter indicator is ok, 100% charged but if i remove AC laptop turns down. Tried with updateing BIOS but no luck..
Any solution?
Thx and i hope that i didnt missed topic which was maybe already answered. First time here, all in all i was really happy with my laptop, 6years working like a charm
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Mary G
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January 31st, 2020 07:00
Dell computers need genuine Dell batteries. Third party batteries can damage the computer. You probably will not find a new dell battery for a 6 yr old laptop at Dell or Dell Parts--but do a search to see. Try removing the new battery and use the adapter alone. If that works, use it as a desktop replacement until you buy a new computer if the laptop is not damaged.
Always post your exact model computer for help with a problem.