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February 23rd, 2021 11:00
Beeping and black screen
I have an old Alienware 14 that has been causing plenty of problems. Today when I turned it on for some reason I had a black screen with 2 beeps every 2 seconds. I turned it on and off and it worked afterwards but I'm still worried. It could happen again. What could be the problem?
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DELL-Cares
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February 24th, 2021 05:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
ejn63
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February 24th, 2021 07:00
Two beeps means no memory detected.
Unplug the system, disconnect the battery and hold the power button 30 sec. Remove and reinstall the memory module(s). Plug in the battery and powerup.
If the problem recurs, post back for more troubleshooting procedure.