Windows 10 crash errors are collected in Problem Reports and referenced against other crash data that is available online. To access Problem Reports, follow these instructions:
1. Click Start , then type "problem reports." 2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software. 3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution
OR
Run an online diagnostic Dell has created online diagnostics that can identify problems with your computer hardware or configuration that may be causing the issue. Visit the Dell Online Diagnostics to get more information and run a scan of your computer.
Interesting, had no idea. Well I ran the diagnostics and Dell states that my Hard drive is intact and functioning well. Not a single problem in sight. Any other I ideas? Any help would be appreciated
I did as you stated and I updated everything to the latest available version. The bluescreens did not stop and a was frequently hit with the "Hard drive not installed" error upon start up. Finally I got a blue screen error of 0x0000001 stating that I the system could not start into Windows. After looking at a few options online (which didn't work) I decided reinstall Windows. I have not had any crashes thus far. I think the problem was my display driver because I have not changed it from the 2019 version that has been installed.
I will let you know everything goes. Thanks for the help
So I've done the above and thought everything went well but then earlier today I got a blue screen and the laptop crashed. Upon booting up it stated "Hard drive not installed" and the Bios did not recognise a hard drive. So I ran a diagnostic test which came back fine with no problems at all. Then the PC rebooted and went straight to Windows.
AdrianG001
4 Operator
•
4K Posts
0
July 18th, 2020 03:00
Check Problem Reports for problems and solutions
Windows 10 crash errors are collected in Problem Reports and referenced against other crash data that is available online. To access Problem Reports, follow these instructions:
1. Click Start , then type "problem reports."
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution
OR
Run an online diagnostic
Dell has created online diagnostics that can identify problems with your computer hardware or configuration that may be causing the issue. Visit the Dell Online Diagnostics to get more information and run a scan of your computer.
ejn63
10 Elder
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30.7K Posts
0
July 18th, 2020 04:00
Run an extended diagnostic on the drive (Dell diagnostics, F12 at powerup or use the Seagate diagnostics).
Seagate's recent 2.5" drives have a reputation for unreliability -- it's very possible that though new, the drive is faulty.
Nathan_Pilgrim
12 Posts
0
July 20th, 2020 23:00
Interesting, had no idea. Well I ran the diagnostics and Dell states that my Hard drive is intact and functioning well. Not a single problem in sight. Any other I ideas? Any help would be appreciated
Nathan_Pilgrim
12 Posts
0
July 20th, 2020 23:00
I did as you stated and I updated everything to the latest available version. The bluescreens did not stop and a was frequently hit with the "Hard drive not installed" error upon start up. Finally I got a blue screen error of 0x0000001 stating that I the system could not start into Windows. After looking at a few options online (which didn't work) I decided reinstall Windows. I have not had any crashes thus far. I think the problem was my display driver because I have not changed it from the 2019 version that has been installed.
I will let you know everything goes. Thanks for the help
Nathan_Pilgrim
12 Posts
0
July 24th, 2020 11:00
@ejn63 @AdrianG001
So I've done the above and thought everything went well but then earlier today I got a blue screen and the laptop crashed. Upon booting up it stated "Hard drive not installed" and the Bios did not recognise a hard drive. So I ran a diagnostic test which came back fine with no problems at all. Then the PC rebooted and went straight to Windows.
Really infuriating!!
ejn63
10 Elder
•
30.7K Posts
0
July 24th, 2020 12:00
Keep backups. These Seagate drives are well known for suddenly dying -- you may be seeing your two-minute warning.
Malanzinho
4 Posts
0
January 2nd, 2021 09:00
Já vi esse erro!
Uma solução que encontrei foi:
1) Formate o disco
2) Quando iniciar o windows, e for fazer aquelas configurações, não se conecte a internet.
3) Quando chegar na área de trabalho pela primeira vez, pause as atualizações do windows.
4) Se conecte a internet e baixe os drivers do site da DELL.
5) Instale os drivers um por um, começando com o de vídeo.
6) Retome as atualizações do windows que você pausou.
7) Pronto! E recomendo não atualizar mais os drivers, prncipalmente o de vídeo!