Blue Screen

Question

Hey

So I installed a new hard drive into my laptop and installed Windows 10. I updated windows (that came along with updates of various other applications) however I've been having regular times when I would boot up my Laptop and it would state "Hard disk - Not installed". To bypass this I would just reboot the machine to get into my log in screen. (however this occurred too frequently) There was no ways there was not a new hard drive because I just installed one, it was a brand new hard drive and would even show up in the bios and running a hardware scan (using F11) would display the hard drive. Then when I would run applications, install software or even run games the entire system would just freeze and after ten seconds, or something like that, it would blue screen. It happened so frequently it's really irritating at this point! Any solutions? (I've already tried disabling display drivers, no avail)

i5 7200u

8 GB ram

Intel HD 620

Dell Inspiron 15 3567

New hard drive: 1 TB Seagate barracuda pro 7200 rpm

AdrianG001 · Answer

Check Problem Reports for problems and solutions

Windows 10 crash errors are collected in Problem Reports and referenced against other crash data that is available online. To access Problem Reports, follow these instructions:

1. Click Start , then type "problem reports."
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution

OR

Run an online diagnostic
Dell has created online diagnostics that can identify problems with your computer hardware or configuration that may be causing the issue. Visit the Dell Online Diagnostics to get more information and run a scan of your computer.

ejn63 · Answer

Run an extended diagnostic on the drive (Dell diagnostics, F12 at powerup or use the Seagate diagnostics).

Seagate's recent 2.5" drives have a reputation for unreliability -- it's very possible that though new, the drive is faulty.

Nathan_Pilgrim · Answer

Interesting, had no idea. Well I ran the diagnostics and Dell states that my Hard drive is intact and functioning well. Not a single problem in sight. Any other I ideas? Any help would be appreciated

Nathan_Pilgrim · Answer

I did as you stated and I updated everything to the latest available version. The bluescreens did not stop and a was frequently hit with the "Hard drive not installed" error upon start up. Finally I got a blue screen error of 0x0000001 stating that I the system could not start into Windows. After looking at a few options online (which didn't work) I decided reinstall Windows. I have not had any crashes thus far. I think the problem was my display driver because I have not changed it from the 2019 version that has been installed.

I will let you know everything goes. Thanks for the help

Nathan_Pilgrim · Answer

@ejn63 @AdrianG001

So I've done the above and thought everything went well but then earlier today I got a blue screen and the laptop crashed. Upon booting up it stated "Hard drive not installed" and the Bios did not recognise a hard drive. So I ran a diagnostic test which came back fine with no problems at all. Then the PC rebooted and went straight to Windows.

Really infuriating!!

ejn63 · Answer

Keep backups.  These Seagate drives are well known for suddenly dying -- you may be seeing your two-minute warning.

Malanzinho · Answer

Já vi esse erro!

Uma solução que encontrei foi:

1) Formate o disco

2) Quando iniciar o windows, e for fazer aquelas configurações, não se conecte a internet.

3) Quando chegar na área de trabalho pela primeira vez, pause as atualizações do windows.

4) Se conecte a internet e baixe os drivers do site da DELL.

5) Instale os drivers um por um, começando com o de vídeo.

6) Retome as atualizações do windows que você pausou.

7) Pronto! E recomendo não atualizar mais os drivers, prncipalmente o de vídeo!

Inspiron

Blue Screen

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