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August 14th, 2020 11:00
Camera Issue (Shadow in the Corner)
Hi,
I have an Inspiron 7391 2-in-1 and the camera is not working properly. Whenever I open the camera, there is a big shadow at the bottom left corner, as if something is blocking its view. As a result of that, the whole picture is also darkened. I've tried to clean the surface on the laptop, and it did not fix the problem, so I think the problem is inside (perhaps that the camera is misaligned with the opening?). I'm not sure when the problem has started as I didn't start using the camera until recently (zoom meetings...) and it has become increasingly annoying. Please help me fix this!
Annie
Ps: Here's a picture I've taken with the camera of a blank, white wall with proper lighting.



gillgill
1 Message
0
October 13th, 2020 07:00
did you find a solution for this? having the same issue
expleader
1 Message
0
October 14th, 2020 01:00
Hi
I have exactly the same issue - did you find a solution?
Thanks
drljames
1 Message
0
March 18th, 2021 07:00
Anyone had a response?
I have the same issue.
neristacy
1 Message
0
April 21st, 2021 08:00
I also have this issue! I've only had my laptop for about a year. My shadow appears on the camera on the top left corner