Unsolved
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7 Posts
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13057
March 15th, 2021 03:00
Can't install latest version of Dell Command update
Can't install latest version of Dell Command update
DELL UPDATE APP NOT WORKING
My update app has failed for some time, so uninstalled, but can't install latest iteration as below, due to a previous version it insists is there still
Tried rebooting in SAFE MODE, but you can't install app in that mode.
Any suggestions to purge old version/s that are lurking somewhere?
Thanks.
'Dell-Command-Update-Application-for-Windows-10_DF2DT_WIN_4.1.0_A00
on my Windows10 64bit- on my XPS 12 9Q33;
No Events found!



Geluk1
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7 Posts
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March 16th, 2021 07:00
Incidentally I used Glary Utilities to uninstall the Dell App so it'd also sort out any remnants. I can't however reinstall to then remove with the uninstaller, so am stuck in a continual loop it seems.
This shows my prog in Cntrl Panel/ task mgr.
Trying to install Dell Command Update or Dell Update generates same fail message
LSUFAN51
4 Operator
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6.5K Posts
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March 16th, 2021 09:00
Try installing an older version such as 4.0.0 ( Nov 5. 2020) - see link below) to see if it will install on the computer
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Also, in the latest version (4.1.0), you read the Important Information listed in the driver details?
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Edit / Important Information:
This version of Dell Command Update (DCU) now includes a Command Line Interface. DCU 2.X is upgradable to this version.
Dell Command Update requires Microsoft.NET Framework 4.6.1 (or later) to be installed on the system
Geluk1
1 Rookie
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7 Posts
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March 16th, 2021 10:00
Tried "V4", but unfortunately get same error/ doesn't install.
Also checked on Net Framework, reinstalled, but I get pop up saying it's already installed.
GreatName
1 Message
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May 27th, 2021 12:00
To anyone having the same problem, for me, a different file worked:
Dell-Update-Alienware-Update-Application-for-Windows10_06J74_WIN_4.2.0_A00.EXE
To download from the official Dell drivers section