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November 21st, 2025 23:55
Cyclic keyboard problem
Unlike my last laptop, this keyboard never had liquid spilled on it.
Regularly, backspace, backslash and enter keys fail to work. I tried deleting the driver, blowing out keys but the following symptoms keep occurring.
- backspace, backslash and enter keys fail to work
- I press all three for about two seconds
- they work for a while (sometimes only once)
- they fail again (back to the first dot point)
I'm guessing a new keyboard is required to correct a circuit fault, but am asking if someone else has experience and can suggest an alternative?
PART 2: If keyboard replacement is necessary, a hand tremor puts the intricate work beyond my capacity. How much should I expect to pay?
EDIT: Dell Inspiron 16 7630 2-in-1
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ejn63
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30.1K Posts
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November 22nd, 2025 00:59
Somewhere around $70 for a palmrest assembly plus whatever an hour's shop labor costs in your location.
SteveTree
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November 22nd, 2025 02:18
@ejn63 Thanks. Presumably suspecting new keyboard necessary agrees with your thoughts.
That makes the quote for the previous laptop sound ridiculous (well over $400). It was not Win11 compliant, so I didn’t bother chasing more quotes.
Symptoms just changed. Just now, enter failed; backslash worked; and that seems to have 'fixed' the enter key. It's strange fault.