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November 20th, 2025 21:49

Deleting Personal Data Before Returning a Laptop

I ordered and received a Dell Windows 11 Home laptop, and I set it up with my personal data.  The laptop was not what I wanted, and I am authorized to return it.  How do I go about deleting my personal data.  I assume I shouldn't delete the OS.

Thank you.

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November 21st, 2025 00:07

Answer found here:

https://www.dell.com/support/kbdoc/en-us/000192008/how-do-i-erase-data-from-my-hard-drive-or-mobile-device-before-trade-in

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November 21st, 2025 05:09

Well, the more I look at the different methods, I'm not sure what method to use.  The more I investigate, the more I get confused and some of the  methods are way too complicated for me to perform.  I just want to delete my private data.  By the way, both laptops I ordered said they were blue, but they were silver.  Disappointed.

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