Sorry I forgot to mention that it does charge but it stays at the same percentage and I have gotten so low on the charge that it is at 14 percent if you could help or send a link to a video that shows how to fix it my self it would be greatly appreciated the reason why I won’t take it to get it fixed it’s cause I don’t have the money. Thanks
@JPablo209 If the problem is on the system side rather than with the charger tip connector on the adapter itself, then fyi it would be helpful to specify the exact system model you have. If you don't know, you can search your Service Tag on support.dell.com and it will tell you -- do NOT post your Service Tag on a public forum though. But actually if you go to the support.dell.com page for your system and go to the Documentation section, check the Service Manual (or Owner's Manual if there isn't a separate Service Manual), and it will give you step-by-step guides for removing and replacing every component of the system, complete with diagrams. It's possible that the DC input jack is its own separate part that just connects to the motherboard via a ribbon cable. If so, it would likely be very easy to remove and replace. You'd just have to find the actual part itself, but eBay may be able to help you there.
JPablo209
2 Posts
0
July 21st, 2020 21:00
Sorry I forgot to mention that it does charge but it stays at the same percentage and I have gotten so low on the charge that it is at 14 percent if you could help or send a link to a video that shows how to fix it my self it would be greatly appreciated the reason why I won’t take it to get it fixed it’s cause I don’t have the money. Thanks
jphughan
9 Legend
•
14K Posts
0
July 22nd, 2020 07:00
@JPablo209 If the problem is on the system side rather than with the charger tip connector on the adapter itself, then fyi it would be helpful to specify the exact system model you have. If you don't know, you can search your Service Tag on support.dell.com and it will tell you -- do NOT post your Service Tag on a public forum though. But actually if you go to the support.dell.com page for your system and go to the Documentation section, check the Service Manual (or Owner's Manual if there isn't a separate Service Manual), and it will give you step-by-step guides for removing and replacing every component of the system, complete with diagrams. It's possible that the DC input jack is its own separate part that just connects to the motherboard via a ribbon cable. If so, it would likely be very easy to remove and replace. You'd just have to find the actual part itself, but eBay may be able to help you there.