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4 Posts

698

September 25th, 2022 02:00

Dell g3 3500 2 red 3 yellow flashed code

Dell G3 15 3500

Dell G3 15 3500

Hello guys. After update bios i have problem with ram. When i turn on my laptop he flashed 2 red 3 yellow, but after many restarts he was started. I buy new ram, install it. 2 times laptop turn on normaly, but now i have 2 red 3 yellow. I was switching ram, droped bios but laptop dont want start... Pls help me

4 Posts

September 25th, 2022 04:00

I do all of this. When cpu is dead laptop can flashed this post code(2red 3white)?

2 Intern

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591 Posts

September 25th, 2022 04:00

Hello,

  • Turn off your laptop & disconnect the AC adapter (if connected)
  • Remove the base cover.
  • Disconnect and remove  the battery.
  • Press and hold the power button for 15 seconds to drain flea power.
  • Check the ram sticks are properly seated in the slots.
  • Replace the battery.
  • Replace the base cover.
  • Turn on your laptop

The manual that can help you with this is here 

2 Intern

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591 Posts

September 25th, 2022 06:00

Hello,

2,3 pattern means "no memory or RAM (Random-Access Memory) detected" it is only strange you say it is flashing in 2 red 3 white normally the diagnostic led only uses 2 colors amber and white.

What ram did you installed ? it should be DDR4 2933 mhz sodimm maximum 16GB.

4 Posts

September 25th, 2022 10:00

8GB 3200 is nominally installed. The problem started after installing BIOS version 1.19. I installed a new 16GB 3200. The laptop turned on with it 5 times and again this problem.

2 Intern

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591 Posts

September 25th, 2022 23:00

Hello,

Can you run the diagnostics ? with the laptop powered off hold down fn and press the power button the memory tests can take quite a while .

4 Posts

September 26th, 2022 05:00

Nothing happend. 2 orange and 3 white post only

2 Intern

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591 Posts

September 26th, 2022 07:00

still not working after you tryed the things in the video ? your ram sockets are bad only solution to that is to replace the system board.

2 Intern

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591 Posts

September 26th, 2022 07:00

Hello,

Moderator

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17.8K Posts

March 24th, 2023 02:00

 Cyanidus,

Since the slots are bad and you need a motherboard you can click here to order a motherboard from our spare parts department.

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