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4 Posts
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698
September 25th, 2022 02:00
Dell g3 3500 2 red 3 yellow flashed code
Dell G3 15 3500
Hello guys. After update bios i have problem with ram. When i turn on my laptop he flashed 2 red 3 yellow, but after many restarts he was started. I buy new ram, install it. 2 times laptop turn on normaly, but now i have 2 red 3 yellow. I was switching ram, droped bios but laptop dont want start... Pls help me
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Cyanidus
4 Posts
0
September 25th, 2022 04:00
I do all of this. When cpu is dead laptop can flashed this post code(2red 3white)?
confuseduser43
2 Intern
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591 Posts
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September 25th, 2022 04:00
Hello,
The manual that can help you with this is here
confuseduser43
2 Intern
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591 Posts
0
September 25th, 2022 06:00
Hello,
2,3 pattern means "no memory or RAM (Random-Access Memory) detected" it is only strange you say it is flashing in 2 red 3 white normally the diagnostic led only uses 2 colors amber and white.
What ram did you installed ? it should be DDR4 2933 mhz sodimm maximum 16GB.
Cyanidus
4 Posts
0
September 25th, 2022 10:00
8GB 3200 is nominally installed. The problem started after installing BIOS version 1.19. I installed a new 16GB 3200. The laptop turned on with it 5 times and again this problem.
confuseduser43
2 Intern
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591 Posts
0
September 25th, 2022 23:00
Hello,
Can you run the diagnostics ? with the laptop powered off hold down fn and press the power button the memory tests can take quite a while .
Cyanidus
4 Posts
0
September 26th, 2022 05:00
Nothing happend. 2 orange and 3 white post only
confuseduser43
2 Intern
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591 Posts
0
September 26th, 2022 07:00
still not working after you tryed the things in the video ? your ram sockets are bad only solution to that is to replace the system board.
confuseduser43
2 Intern
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591 Posts
0
September 26th, 2022 07:00
Hello,
DELL-Jesse L
Moderator
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17.8K Posts
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March 24th, 2023 02:00
Cyanidus,
Since the slots are bad and you need a motherboard you can click here to order a motherboard from our spare parts department.