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4382

January 25th, 2022 07:00

Dell G3 3500 Keyboard replacement.

IMG-20220123-WA0044.jpg

 My key just broke any i know the entire keyboard will be replaced. But, am not able to find the keyboard for my dell g3 3500 laptop. I even contacted the dell service centers. I don't know what to do. Please someone help me. It takes too much to reach dell customer service. Really unsatisfied. 

12 Elder

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31.3K Posts

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154.6K Points

January 25th, 2022 07:00

On this model you cannot replace just the keyboard -- you must replace the palmrest assembly.

https://www.ebay.com/p/3045315354

Check the service manual before doing the replacement -- it requires a complete system teardown to accomplish.

 

https://www.dell.com/support/home/en-us/product-support/product/g-series-15-3500-laptop/docs

1 Rookie

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5 Posts

January 25th, 2022 07:00

But am in india and ebay hardly delivers here, where should i find the part? 

Moderator

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27.8K Posts

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January 25th, 2022 07:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.

12 Elder

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31.3K Posts

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154.6K Points

January 25th, 2022 08:00

You can either contact Dell directly for the price, or search locally for a source.

 

12 Elder

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31.3K Posts

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154.6K Points

January 25th, 2022 08:00

The keyboard isn't separately replaceable - you need the palmrest assembly.

 

1 Rookie

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5 Posts

January 25th, 2022 08:00

Man you're breaking my heart. Where will i find this assembly? 

1 Rookie

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5 Posts

January 25th, 2022 08:00

I contacted dell and they aren't taking any steps to solve the issue. They just say its unavailable. I bought this just last year man. I can't afford a new laptop yet.

1 Rookie

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5 Posts

January 25th, 2022 08:00

https://www.ebay.com/itm/193795336098

Will this work with my laptop? 

12 Elder

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31.3K Posts

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154.6K Points

January 25th, 2022 09:00

Search locally for the part number 2DPKM.

 

 

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