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July 31st, 2019 02:00

Dell G3 3579 dark spot on the screen

Today I noticed that there is a dark spot on my screen. The surface of the screen is clean. So it is screen issue. Are there some ways to solve this issue?

4 Operator

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3.4K Posts

July 31st, 2019 08:00

Thank you for your message. I will be glad to assist you with this.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to find the service tag

 

 

4 Posts

July 31st, 2019 04:00

Here is the pictures: https://www.screencast.com/t/YcdKWxlpCof https://www.screencast.com/t/qQM8qg1Rm As I understood y lap top is still under warranty period.

4 Operator

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6.2K Posts

July 31st, 2019 04:00

Welcome to the Dell Community  @Idefiks1 

From you description you would need to replace the LCD panel.

If under warranty contact support.

If not.

Dell OEM G Series G3 3579 / Precision 15 (7510 / 3510) 15.6" FHD LCD LED Widescreen - Matte - 12CJJ

https://www.parts-people.com/index.php?action=item&id=29054

Dell G3 15 Service Manual:

https://www.dell.com/support/manuals/us/en/04/g-series-15-3579-laptop/dell-g3-3579-servicemanual/before-working-inside-your-computer?guid=guid-5d3b1051-9384-409a-8d5b-9b53bd496de8&lang=en-us

Best regards,

U2

NOTE: Can you post a picture of the spot???

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