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April 30th, 2019 07:00

dell g5 frames drop

I have my dell g5 laptop which is the worst laptop i ever had the frame drop is unreal i tried everything updating drivers ,diagnostic everything ,nothing works my friends own a laptop with less features it can run the games i try to run perfectly but the dell just doesnt want to, i dont know why and i dont know how to fix it , i even tried there 4 hours diagnostic and the software said its all good for reference 16gb of ram 1060 maxq i7-8750h cpu@2.20gh

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April 30th, 2019 09:00

UAA,

 

* Which G5? There are two models?

Inspiron G5 15-5587

Inspiron G5 15-5590

* Click my name and private message me the Inspiron G5 service tag number

* What BIOS version is installed?

* What GPU driver version is installed?

* How long have you owned this laptop?

* Were the issues "out of box"?

 

 

3 Posts

April 30th, 2019 09:00

and its dell  15 5587 * What BIOS version is installed? re:dell inc 1.10.0 * What GPU driver version is installed? re: i do not know how to find the version * How long have you owned this laptop? re: approx 7-8 months  * Were the issues "out of box"? re:no issues of of the box

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April 30th, 2019 10:00

3 Posts

April 30th, 2019 14:00

everything is up to date the website says still same fps drop

3 Posts

March 20th, 2020 08:00

I have had it for a year with minimal use mabye 300 hours on it and out the box it works perfectly for like a week and then started to lag

3 Posts

March 20th, 2020 08:00

I have the g5 5587 1050ti i7 8750hq and I got gta and I put the settings to lower than recommend (all high settings) and still I had unplayable frame drops . I have downloaded a of the lastest bios and drivers.

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October 3rd, 2020 05:00

having this issue too here, but with the latest dell G5 5500 with i7 10750 and rtx 2060, after 5-10 minutes of gaming with temperature under control my fps drop from 60 to 20! Im currently working with the support that unfortunately still havent found the issue. I cant play any of recent games like cod mw or need for speed heat.

It gets me really mad having an rtx 2060 but playing as i had a ge force 210 from 2005. 

 

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November 19th, 2020 16:00

I have the same laptop as you and I am having the same problem I have tried everything to fix the frame drop on MW. I have 70+ frames for a good while then will drop down to 20 frames it's ridiculous.

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