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July 30th, 2021 00:00

Dell Wireless Mouse-WM326

I bought this mouse like a year ago.. but now the scroll wheel is not working properly (like when I'm scrolling down it goes up). What to do?

6 Operator

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4K Posts

July 31st, 2021 02:00

I suggest testing with another mouse and see if the problem continues, and verify if the problem is following the mouse or the notebook.  If there is no difference when trying another mouse you can try going into mouse properties (click start, control panel, and mouse) click the wheel tab and try adjusting vertical and horizontal scrolling and see if you can make a difference.

Unless it is with the Bluetooth software itself I am not aware of any other place to adjust mouse wheel scrolling. If you only have the problem with the Bluetooth mouse it is possible that the mouse is now defective.

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