---

@Bradsjjones wrote:
Hi all, Today my laptop suddenly stopped working, despite working great for the past 4 years :( It kept saying failure to boot, but if I turned it off and on it would get to the login screen (after about 10-15 mins of tortuous loading) But then it would die again before it could load up my account So I did a diagnostics test and it said everything was working except the hard drive which it failed to self test: error 2000-0142 My research tells me this means my hard drive has died Fortunately I have a spare hard drive from my previous laptop (screen died, hard drive works fine) So I swapped hard drives over and yet it still comes up with the black screen saying failure to boot. Does anyone know why it won't load? Maybe due to this working hard drive not being windows 10? Anyway I decided to do another diagnostics test and, strangely, it came up with the exact same error! How can I be getting the 2000-0142 error again after replacing the hard drive? Any advice on what to do would be greatly appreciated. I work from home and this laptop is, sadly, my life :( Thanks in advance My laptop is an Inspiron 15 7000 7537

---

How do you expect it the "spare" hard drive to boot when the drivers for it are for another laptop?

 

Files can be retrieved from the failed hard drive by connecting it to another PC using USB-to-SATA adapter.

 

 

.

"How do you expect it the "spare" hard drive to boot when the drivers for it are for another laptop?".

Sorry mate, I'm not a computer expert. All the advice about this error says you need to replace the hard drive so I assumed that replacing the hard drive would work......

 

How do I get the correct drives on it then? Will that completely fix it? And why does the same error come up with the new hard drive installed?

 

put in 2nd hard drive

install Windows 10

install drivers

Any advice on how I do that when, as mentioned, it just says "failure to boot" and diagnostics comes up with the above titled error despite a working hard drive being connected?

I tried connecting the hard drive to another laptop using an external hard drive enclosure and it made that laptop freeze whenever I tried to access it.  

Do you think the data is irretrievable? 

What's stranger is that the replacement hard drive that I fixed up to my broken laptop is now corrupted too! 

That hard drive definitely worked before hooking it up to my broken laptop so now I really don't know what to do

Is it possible my laptop is breaking the hard drives and corrupting them? 

Can anyone offer any help on how to fix this?  Or point me in the right direction? 

To install Windows on a hard drive, you boot into Windows DVD or a bootable USB flash drive created using Media Creation Tool.

 

I am guessing you don't know to change boot order with F10 key at bootup.

.

If reinstalling windows doesn't fix the corrupt hard drive, I'd suggest purchasing a brand new one. Please select Hard Drive Internal in the link below and view prices.

Support for Inspiron 7537 | Parts & Accessories | Dell

https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-7537/upgrade

Ebay, Amazon or Parts-People com are good sources to view prices for a new hard drive as well. 

Parts People 

https://www.parts-people.com/

 PSA/ePSA diagnostic code of 2000-0142 indicates the the HDD (hard disk drive) Self Test was unsuccessful.

There are no soft fixes for physically bad drives.

Hard Drive 0 – DST
Short Test **

Test Results : Fail

Error Code 2000-0142

Validation XXXXXXX

Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7

2000-0146 that indicates the DST Log contains previous error(s)

Laptops do not break drives. Dropping the laptop on the ground does.

 

Bradsjjones ?

Any update on the hard drive? I'm assuming the computer is up and running again.