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July 10th, 2023 09:00

Error Code List - Fans - Functional Tests - D0501

My laptop is giving me this error

 

- Fans - Functional Tests - D0501

how can I solve it its Dell 5400 i5 8350U 

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July 10th, 2023 10:00

I'm not sure what model you have. There is an Inspiron 5400, but that is an All-in-One, not a laptop. There is a Latitude 5400, but you posted in the Inspiron forum.

Run Dell Diagnostics:
Press and hold F12 while booting to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Choose to run extended tests.

If that test indicates a fan failure, replace the fan. Or, if you are still in warranty, contact Dell Support. Dell parts are available from Parts-People. Parts-People also has a flat-rate $100 laptop repair service, plus cost of parts.

Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)

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