Ethernet connection failed XPS 8950

Ran the diagnostics. It says no cable????

Hello,

That RJ45 cable looks damaged to me try that cable in another device if you can if the connection is working on the other device you know it is not the cable causing an issue

Hi

Dis-connect the cable.

Try a coupla commands .....

C:\>ping 127.0.0.1

C:\>pathping 127.0.0.1

C:\netsh lan show interfaces

C:\netsh lan show drivers

C:\ipconfig /all

I dont have ethernet so cannot give too much detail.

C:\>pathping 127.0.0.1

Tracing route to LAPTOP [127.0.0.1]
over a maximum of 30 hops:
0 LAPTOP [127.0.0.1]
1 LAPTOP [127.0.0.1]

Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 LAPTOP [127.0.0.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% LAPTOP [127.0.0.1]

Trace complete.

Thanks, confuseduser43

I have already swapped the cable for a new one - still no connection.

Thanks, ann_droid.

I got exactly the same results as you mentioned.

Not sure what to make of it.

Hello,

Press the windows key +r and type msdt.exe /id NetworkDiagnosticsWeb if that doesn't help i found this does it help ?.

Thanks confuseduser43,

I did try the suggested solution. But in the properties, I couldn't find the options listed except ARP offload. I have attached my screenshot. 

Hello everyone,

Today I connected the ethernet cable to the USB port at the front of the XPS through a Gigabit Ethernet Adpater. I got the same speed the way I was getting through the ethernet connection before it dropped. This confirms that there is nothing wrong with the router, and data cable. The LAN port on my XPS is not working. 

Hi

I read it as a working Ethernet adapter.

So the cable becomed the next suspect.

C:\>ping 127.0.0.1 & ping 13.107.4.52

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

Pinging 13.107.4.52 with 32 bytes of data:
Reply from 13.107.4.52: bytes=32 time=13ms TTL=118
Reply from 13.107.4.52: bytes=32 time=14ms TTL=118
Reply from 13.107.4.52: bytes=32 time=14ms TTL=118
Reply from 13.107.4.52: bytes=32 time=14ms TTL=118

Ping statistics for 13.107.4.52:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 14ms, Average = 13ms

The above is another test to establish a connection to the wider world.

https://whatismyipaddress.com/ip/13.107.4.52

But the cable is more likely than the routing.