F9 (G) key not working

Question

I have a dell g15 5515 Ryzen edition and recently I haven't been able to activate high performance mode unless Alienware command console was open, I used to be able to simply press the F9 key and activate high performance, I uninstalled Alienware cc because I had issues with the keyboard backlight, but now that I can't reinstall it because I have windows 11, how can I turn on high performance mode with out it?

DELL-Cares · Answer

Welcome to Dell Social Media Support for Technical and After Sales inquiries.

Please share the Service Tag / Express Service code / Order Number via Direct / Private message in the text format for which you need assistance.

hydraSlav · Answer

Did you ever get it fixed? I am in the same situation. Uninstalled Dell-Support software and Alienware Command Center, and now the FN+F9 key doesn't work

AdrianG001 · Answer

You have Game Shift feature even without G-key on F9! In order to work you have to install first Alienware Command Center Application and then Alienware OC Controls Application. Pressing F9 or FN+F9, depending on your BIOS settings, will launch G-mode!

brokenvectors · Answer

same problem with me, I let Alienware Command Center auto-update, and then game shift didnt work, even when i start alienware command center, use dell support, and the problem remain

Inspiron

F9 (G) key not working

Was this post helpful?