Unsolved

601

March 12th, 2021 21:00

Frozen blue screen while restarting after driver update

After I updated drivers using the support assist app, it asked to do a restart. After that it's showing this blue screen for  past 1 hr. Seems like it is frozen. What to do now?

16156148343066705121090470454748.jpg

4 Operator

 • 

4K Posts

March 13th, 2021 02:00

Perform SFC Scan and Repair Windows Image
-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

* sfc /scannow
* DISM /Online /Cleanup-Image /CheckHealth
* DISM /Online /Cleanup-Image /ScanHealth
* DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

No Events found!

Top